Forgotten your User ID or Password?

Try our User ID reminder or Reset your Password services.

Problems logging in?

Email us at pensions.helpline@rothesaypolicy.com

New to the site or unsuccessful with the options above?

Please try our Account Recovery service instead.

Contact us?

Email us at pensions.helpline@rothesaypolicy.com. Phone on 0800 916 8090. This is available between 9am and 5pm Monday to Friday (excluding bank holidays).

Are you an IFA or receiving scheme wanting to contact us?

Please use our Admin hub.

Lifetime allowance:

From 6 April 2024 the lifetime allowance was abolished. This will only affect a small number of our policyholders. If the value of your total pension benefits from all sources is in excess of £1,073,100 and you have not yet put all your benefits into payment, please click on the link below for more information.

Abolition of the lifetime allowance