Forgotten your User ID or Password?

Try our User ID reminder or Reset your Password services.

Account recovery

If you have not logged in before, or can’t remember your email address or Memorable word, and you live in UK, you can use the Account Recovery Service

Problems logging in?

Please click here to view our frequently asked questions.

Please email us at gepensions@willistowerswatson.com.

Alternatively, please call the plan helpline on 01737 227566.