Login to MyCitiPension
Or, if you are a current Citi employee and logged on to the Citi network:
Forgotten your User ID or Password?
Try our User ID reminder or Reset your Password services.
Problems logging in?
If you're having trouble logging in, take a look at our how-to guide and FAQs.
We have added an extra layer of security to MyCitiPension.
When you login you will be asked to provide and validate your email and mobile phone number. In future, you will be sent a code to enter as part of the login process.
Useful links
Need to contact us?
Email us at citi.pensions@wtwco.com.
Call the helpline on +44 (0)1737 227533.
The telephone helpline is open from 9:00am to 5:00pm (UK time), Monday to Friday. A voice messaging service operates outside of these hours.
Notify us of a bereavement
You can Report a death using our online notification service which is the simplest way to notify us of a bereavement and provides useful information to support you.