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Welcome to MyCitiPension. This website enables you to review your pension ‘real-time’ at work, home or on the move using your desktop, tablet or phone. You can access pension support and guidance and make changes on line.
If you are a Citi employee and logged on to the Citi network, please use this link to Citi For You to sign on to MyCitiPension using your Citi details.
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Try our User ID reminder or Reset your Password services.
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If you're having trouble logging in, take a look at our how-to guide and FAQs. If you need more support, you can contact the helpline using the details below.
Need to contact us?
Email us at citi.pensions@willistowerswatson.com.
Call the helpline on +44 (0)1737 227533.
Please note that the telephone helpline operates between 9:00am and 5:00pm (UK time), Monday to Friday, and a voice messaging service operates outside of these hours.
Information for Financial AdvisorsAnnual statements on plan governance
Pension law says that each year the Trustee must make available certain information about the running of your pension plan. You can see a summary for Citibank (UK) Pension Plan here, please also read the DB Implementation Statement here and the DC Implementation statement here. For Citi (UK) Pension Plan here (please also read the Implementation Statement here) and for Citigroup Global Markets Ltd Pension & Life Assurance Scheme here (please also read the DB Implementation Statement here and the DC Implementation Statement here).