At Willis Towers Watson, we're working closely with our clients and the trustees of the pension schemes we administer to look after your pension.
We're continuing to prioritise the most critical requests we receive: bereavements, payments and investment related transactions. If you need to contact us, please use email as we'll be able to deal with your query more quickly.
If you have already contacted us, please be assured that we've logged your query and are tracking it. We aim to provide a full response to most queries within 10 working days, but in some cases it can take longer. If you haven't heard back from us after 15 working days, please contact us again.
We continue to monitor the situation and hope you and your family remain safe.
bnp.paribas@towerswatson.com
By telephone:
Please call 01737 788157 to hear a recorded message with instructions on alternative methods of contacting us
View the Statement of Investment Principles
View the 2021 SIP Implementation Statement
The Trustee of the Scheme, in conjunction with BNP Paribas, has appointed WPS Advisory ("WPSA"), a firm of financial advisers, to give you access to impartial advice on the options available to you from the Scheme at retirement. This service is expected to be available from 1 December 2020 and will be paid for by the Trustee. You are not obliged to take financial advice regarding your options at retirement, but by law you must take impartial financial advice from a qualified financial advisor if you want to transfer your benefits out of the Scheme and the value of your benefits is greater than £30,000.
If you would like to receive further information about this service, please contact us in the first instance. Note that all members who receive retirement quotations after 1 December 2020 will automatically receive details of this new service. Information on the service is available by accessing the links below:
If you are a member of the BPSS Pension Scheme, BNP Paribas Pension or you would like information regarding your AVC benefits, you should contact Fidelty directly regarding your benefits:
Email - Pensions.Service@fil.com
Tel: 0800 368 6868
Members of the Paribas London Pension Scheme and the Banque Nationale De Paris p.l.c. Pension Scheme will continue to be able to access ePA.
Please note that your password is case sensitive.