What you need to do first

If you are reporting the death of a member of the Willis Pension Scheme, who was not a Willis Towers Watson employee at the time of their death, please use the contact details below to notify us so that any benefits due can be paid as quickly and efficiently as possible.

You can email, call or write to the Willis Pension Scheme at:

WPS@wtwco.com
Phone:
+44 (0) 1737 230 495
Post:
The Willis Pension Scheme
WTW
Sunderland
SR43 4JU

If you are reporting the death of a member of the Scheme who was a Willis Towers Watson employee at the time of their death, please contact Willis Towers Watson directly to report their death. They will advise you what to do next regarding any pension benefits that may be due.

What will you need to provide?

You will need to provide the member’s death certificate. You may find it helpful to obtain several authorised copies of the death certificate as it is likely that a number of organisations may ask to see this.

Benefits may be payable to a spouse, civil partner or financial dependant. Before these benefits are paid, the Trustee will need to see a number of original documents to make sure that the money is going to the right people.

To help make sure that the benefits are paid as quickly and efficiently as possible, you may wish to keep the original documents listed below filed together and readily available.

Original documents for spouses or civil partners:

  • The member's death certificate
  • The spouse's or civil partner's original birth certificate
  • The marriage or civil partnership certificate.

Original documents for financial dependants

Benefits may be payable at the discretion of the Trustee and, in addition to the death certificate, you may need to provide documents dated within six months before the member's death that show financial dependency/interdependence – for example:

  • Original bank/building society statements
  • Mortgage/rental agreements
  • Council tax and utility bills
  • In some cases, the member's will.