For all queries, please contact a member of the administration team:

By email:

Email sainsburyspensions@wtwco.com

Please include in your email:

  • Name of the pension scheme to which you belong
  • Your Month of Birth
  • Last 4 characters of your NI Number
  • Post Code

Please detail a contact telephone number in all mailed correspondence

If you email the helpline then you will receive an acknowledgment of your request by email.

By post:

Sainsbury's Pension Scheme
Willis Towers Watson
Sunderland
SR43 4JU

Please include in your letter:

  • Name of the pension scheme to which you belong
  • Your Month of Birth
  • Last 4 characters of your NI Number
  • Post Code

By telephone:

Phone 0800 916 8087

Please have available your National Insurance number.

This is available between 9am and 5pm Monday to Friday.