Forgotten your User ID or Password?
New to My Pension or problems logging in?
If you haven’t logged in before, or are unsuccessful with the options above, please try our Account Recovery service instead
Help available to you
You can find help with logging in to My Pension, including a step by step guide to using the Account Recovery service, in these Frequently Asked Questions.
Need to contact us?
Email us at email@example.com.
Call the helpline on 01737 227575.
Please note that the telephone helpline operates between 9:00am and 5:30pm (UK time), Monday to Friday, and a voice messaging service operates outside of these hours.